Course Programme
Why are Relationships Important?
A discussion to establish that relationships are probably the most important part of our life and work.
A Check on our Own Behaviour
Using well tried and tested techniques we can self-examine ourselves to decide what we may wish to change in ourselves. Various tests will be tried throughout the day to establish our attitudes, behaviour etc.
Aggressive, Assertive or Passive?
A look at the definitions of these and then deciding what behaviour may be best for us.
How We Became Ourselves
What habits, attitudes, conditioning, self-image, comfort zones etc. have we developed so far and what will we decide to change.
Managing Conflict/Confrontation
Dealing with these to minimise problems in relationships.
Communication
Relationships are about communicating effectively. Body language, tone of voice etc.
Positive Thinking
Learning how to change ourselves for the better, towards positive/productive relationships.
Course Background
The course objectives are:-
- to realise why relationships are important to us
- to discover which behaviour etc creates problems for us
- to determine if we are aggressive, assertive or passive
- to understand how we become how we are
- to deal with conflict, confrontation & difficult people
- to know how to communicate effectively in relating & in difficult situations
- to learn how to change
| Session |
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Delivery Method |
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Learning Outcomes |
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| Why are relationships important? |
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Tutor input.
Group and individual discussion.
Handout notes. |
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Importance of relating well to others. Researched principles on self-control, goals, attitude, beliefs, expectations, cause and effect etc. etc. |
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| A check on our behaviour |
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Exercises.
Feedback.
Discussion.
Handout notes. |
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Where are we on a scale between Hostile and Loving – Dominant and Submissive. Our Relationship skill, at the moment, by a scoring system. Identifying problem areas. Self-esteem – a scoring system to find weak spots. Tools to develop our self-esteem. |
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| Aggressive, assertive or passive? |
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Tutor input.
Definitions-notes.
Discussion.
Handouts. |
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Discover which one we habitually are.
Moving down from Aggressive to Assertive.
Moving up from Passive to Assertive.
Relating to others.
Ten tips for positive relationships |
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| How we became ourselves |
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Tutor input.
Discussion. |
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How we develop from childhood to adulthood. Personality is ‘decided' in the main by us. How we gain our habits, attitudes, belief-system, conditioning, self-esteem, comfort zones etc. ‘Un-deciding' our weak spots.
The ‘inner-critic'. Emotional Quotient (EQ) and not IQ breeds success in relating.
Respecting others views, opinions, beliefs etc. |
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| Managing Conflict, Confrontation.
Dealing with difficult people |
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Tutor input.
Discussion
Handouts |
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To manage conflict, to avoid confrontation. Conflict resolution tips.
Deal with difficult people.
Using feed-back, praise, WIN-WIN etc. |
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| Communication |
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Tutor input.
Discussion
Handouts
Exercise |
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Using Prof. Mehrabian's model to demonstrate that communication is more than words.
Avoiding emotive words and issues.
Using clear, plain English. |
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| Positive Thinking |
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Tutor input.
Handouts, notes to follow, to effect change in ourselves. |
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Using visualisation for positive change.
Affirmations. Setting goals.
Self-image and comfort zones.
End result thinking. How to change for our betterment. |
