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Team Briefing



  
 
Managing People.
Duration: 2 days
   Course Dates: In-house only

  

For new and potential Supervisors / Team Leaders, Managers and others who have a need to understand good practice in leadership, discipline, motivation and communication etc.
 

Course Programme
 
Session 1   Managing people at work
A discussion to establish where the course delegates feel their problems are.
     
Session 2   Good practice
Traditional and modern methods
Up-to-date examples from organisations
Discussion
     
Session 3   Leadership
An introduction to the basic principles of John Adair's Action Centred Leadership.
     
Session 4   Discipline and Grievance
A discussion of the real meaning of these and an examination of the procedures required to ensure that policies are understood and adhered to.
     
Session 5   Achieving results through people
What motivates or demotivates people at work.
     
Session 6   Effective communication
An examination of the critical importance of communication at work and our duty.


 
Course Background
 
For new and potential team leaders, supervisors, managers and others who have a need to understand good practice in 'Achieving Results Through People'.
 
 
Session   Delivery Method   Learning Outcomes
         
Managing people at work   Tutor input.
Group discussion.		   Critical need to manage staff, well.
Establish delegates' real and perceived problems in managing people.
         
Good practice   Tutor input.
Individual discussion.
Group discussion. 		  Understanding old and new methods.
Know what well managed organisations DO.
Practical up-to-date examples.
How modern methods are applied.
         
Leadership   Tutor input.
Group discussion.
 
Film study - Tutor briefing.
Observing a leader at work. Groups answer questions set by tutor. Feedback.		   Leadership research. Dr. John Adair's Action Centred Leadership.
Leaders DO and not only BE.
Leadership is not a popularity contest.
The damage a lack of leadership does.
Taking wrong action - outcome.
Supporting upwards and downwards.
         
Discipline and Grievance   Tutor input.
Group discussion.
Examples of modern discipline and grievance procedures. 		  Background to 'why' discipline.
Tie-in to UK law.
Written procedures. Need to know and practice.
ACAS codes of practice.
         
Achieving results through people (motivation)   Tutor input.
Group discussion.
Individual discussion.
Exercises. 		  Research findings of behavioural scientists.
Practical motivation at work.
Causes of demotivation and low morale.
         
Effective communication   Tutor input.
Written and spoken communication.
Exercises.
Group/corporate communication.
Exercise. 		  Accuracy, brevity and clarity.
The process of communication.
Removing communication barriers.
Proper use of English.
Team briefing.





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